Privacy Policy
Introduction
At Corespark, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with our policies, please do not use our website or services.
Contact Form and Data Collection
Our website uses an internal customer relationship management (CRM) system to collect and process contact form submissions. When you submit information through our contact form, the following applies:
Information We Collect
Through our contact form, we collect the following information:
- Name (first and last)
- Email address
- Phone number
- Company name
- City or town
- Your message or inquiry
Usage Data: We collect usage data through Umami, a self-hosted, cookieless analytics platform that runs on our own infrastructure at analytics.cspark.cc, to understand how visitors interact with our website. This may include your approximate location, browser type, device information, and pages visited. Umami does not use cookies or persistent identifiers, and no usage data is sent to any third-party analytics vendor.
Spam Prevention: We use Cloudflare Turnstile to protect our forms from spam and abuse. This service verifies that a user is human without using a visual CAPTCHA. In doing so, Cloudflare may process certain technical data from your device.
How We Use Your Information
- To respond to your inquiries and provide the services you request
- To understand how visitors interact with our website via analytics
- To improve our website and services
- To protect our website from spam and abuse
- To send occasional emails about our services (only if you've provided consent)
Commitment to Data Privacy: We do not and will not sell, rent, or lease your personal information to any third party. The data we share with the services mentioned in this policy is solely for the purpose of operating our website, providing our services, and conducting our own marketing analysis and advertising as described herein.
Data Storage and Security
Your contact information is stored securely in our internal CRM system, hosted on infrastructure we control. We implement security measures to maintain the safety of your personal information and do not share this data with third-party CRM providers.
Usage data collected by Umami analytics is stored entirely on our own self-hosted infrastructure at analytics.cspark.cc. It is never transmitted to or processed by a third-party analytics vendor and remains under our direct control.
Data Retention
We retain your contact information for as long as needed to provide you with our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of your personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website's analytics platform, Umami, does not use cookies or any persistent client-side identifiers. Because of this, we do not present a cookie-consent banner for analytics purposes - none is needed.
A small number of cookies are still set by other third-party services we use: Cloudflare Turnstile and Calendly. These cookies help protect our site from spam, enable online booking, and improve your overall experience.
Specifically, Cloudflare may set a cookie (e.g., "cf_clearance") as part of its security measures to verify human users. Calendly uses cookies and similar technologies to operate its scheduling widget, remember your preferences, and analyze usage. These cookies are set by Calendly and are subject to their own privacy and cookie policies.
A cookie is a small file placed on your device. You have control over cookies through your web browser's settings. Most browsers allow you to refuse or delete cookies. Please note that if you block or delete cookies, some parts of our website, including the booking functionality, may not function correctly.
Third-Party Links
Our website may include links to third-party websites and services, such as Calendly and Cloudflare. These sites have their own privacy policies, and we have no responsibility or liability for their content or activities.
Third-Party Access
Calendly and Cloudflare may process your data on our behalf as described in this policy. Our Umami analytics run on our own self-hosted infrastructure, not a third-party vendor. We do not sell, rent, or lease your contact information to third parties.
Changes to This Policy
We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy, please contact us:
Email: info@corespark.io
Call: (336) 443-2223